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J. Hepple Inc. DBA Fx Sound and Magic |
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P.O. Box 603, Hewitt, Texas 76643 |
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Search our Knowledge Base for answers to frequently asked questions. If you cannot find the answer you may request email technical support service by completing a Service Request form. |
| Please address all questions about credit card billing, declined credit cards, expired full version download links and extended download service to the merchant. |
| If you have a simple question which we can answer without any information about your system you can contact us via support email . Please include the application name, version number (help/about) what you're trying to do and what problem you're having doing it. You may also request features or updates to support new technologies via email. Please note that messages with subject lines other than Service Request or Support Request may be erroneously deleted by our spam filter. If you do not receive a reply within one business day you should assume that your email did not reach us. |
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Our goal is to respond to all technical assistance requests within the same business day. Hours of business are 08:00 to 20:00 Central Time. |
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Under the terms of our End User License Agreement we are not obligated to provide support and we therefore reserve the right to refuse such support to vulgar, rude or abusive users. Offensive email may be banned. See mail filtering for more information. |
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Copyright 1995-2008 J. Hepple, Inc. DBA Fx, Sound & Magic |
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Fx, Sound & Magic is a trademark of J Hepple, Inc. |
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